Notice: Starting 8/15/2018, All account cancellations, downgrades and freeze requests can only be done online, with proper documentation required.
Requesting to freeze your membership contains a $5 monthly fee, and memberships can be frozen for 3 months at a time nor more than 5 months in a 12-month period. If the annual fee falls with in the time of freezing the annual fee will process and charge.
Downgrading your membership is a 30 day notice.
**Please Note: You will receive an email that your request has been processed on today’s date. If you do not receive an email from Kinetix, please resubmit the form or call our facility at (727) 541-1969 to make sure that all your information was accurately submitted.**
To freeze or downgrade your membership, please fill out the form below: